Refund policy
Akshar Optical – Hassle-Free Support, Always
At Akshar Optical, your satisfaction and trust are our top priorities. With over 30 years of expertise and 100% genuine branded products, issues are extremely rare — but if something isn’t right, we’ve got you covered with a simple and transparent replacement policy.
7-Day Easy Replacement
We offer a 7-Day Replacement Policy from the date of delivery.
You are eligible for a replacement if:
- You receive a damaged product
- You receive the wrong product
- The product has a manufacturing defect
Once verified, we will replace the product with the same model at no extra cost.
Important Note (No Refund Policy)
Akshar Optical follows a Replacement-Only Policy.
- We do not offer refunds under normal circumstances
- Only replacement will be provided for eligible cases
- This helps us maintain strict quality control and genuine product assurance
Return Eligibility Criteria
To ensure smooth processing, please make sure:
- Request is raised within 7 days of delivery
- Product is unused and in original condition
- Includes original packaging, case, cloth, and invoice
Non-Eligible Cases
Replacement will not be applicable in the following cases:
- Prescription lenses or customized eyewear
- Damage due to misuse, mishandling, or accidents
- Products returned without original packaging
Replacement Process
Simple & quick steps:
- Contact our support team with your order details
- Share photos/videos of the issue
- Our team will verify the request
- Pickup will be arranged (if required)
- Replacement will be processed promptly
Our Promise to You
When you shop with Akshar Optical, you always get:
✔ 100% Genuine Branded Eyewear
✔ 7-Day Replacement Assurance
✔ Free Shipping & COD Available
✔ No Hidden Charges
✔ Trusted Optical Experts Since 1992
We don’t just sell eyewear — we deliver clarity, confidence, and care.
Need Help?
We’re always here for you:
WhatsApp/Call: +91 95125 50029
Email: team@aksharoptical.com
